Terms & Conditions

General Selling Conditions:

These terms and conditions apply to all purchases made by you, the customer, from us, Heal Care Products Ltd.  Heal Care Products is the trading name for HealGel.  By purchasing products from us, you agree to these terms of sale.  Heal Care Products have the right to revise these Terms and Conditions including prices.  We also have the right to decline service to any individual customer.

Our Head Office adddress is as follows:

Heal Care Products Ltd
49 Mount Pleasant
London WC1X 0AE

Company registration number: 07350906

1. Prices

Prices on our website are in GBP for deliveries within the UK.

2. Ordering

You may order 24 hours a day on our website.  By sending the order it becomes legally binding.  It is your responsibility to ensure that the details of your order are correct and that you have the necessary credit limits and/or authority to use the payment card you present to us.

3. Credit Cards

We accept American Express, Mastercard, Visa, Maestro and Visa Debit cards.  You agree that Heal Care Products Ltd charge your account with the amount of your order.

4.  Safety of Data

All data you transfer to Heal Care Products Ltd is secured in compliance with the payment card industry data security standard, PCI DSS.  Any information provided by you is stored in a secure database at our location.  We will not pass over any information to third parties.  Heal Care Products Ltd commits itself to preserve the legal determination of data safety, especially  the security of telecommunications.  Personified data could be used for special advertising activities.  The customer is able to reject this anytime by mail, fax, or e-mail to Heal Care Products Ltd.

5.  Cancellation

You have the right to cancel your order within 7 days after the goods have been delivered to you.  You must return the goods in the same condition as they arrived at your cost, for the full refund of the product cost.

6. Returns

The products leave our warehouse in perfect condition. If, nevertheless, the goods should be faulty or damaged we apologise and kindly ask you to return them so that we can immediately provide a substitute.

7. Safety Disclaimer

For your own safety we recommend that you read carefully all information printed either on the packaging, or in the leaflet that is included in the product.